Authenticity of reviews
Reviews on our website can only be submitted by customers with a registered user account and only for products that they have actually purchased from us. The rating function is therefore only activated after a purchase has been made.
Optional filter measures when submitting reviews:
Before the first review can be submitted, the customer must link the email address stored for the account with a mobile phone number and verify this using SMS or email identification.
In addition, only customers who have spent at least €25 on our platform in the past 12 months can submit a review.
Double ratings for one and the same product are technically not possible with us. A user account can only rate a purchased product once, even if it has been ordered several times.